Privacy Policy
Last updated: 15 January 2023
Who we are
Site name: Step Into Vietnam
Alan and Rosalind Cuthbertson operate https://stepintovietnam.com ( The “Site”)
We are committed to protecting and respecting your privacy.
This site collects some personal data from its users.
This Privacy Policy informs you of our views, practices and policies regarding the collection, use and disclosure of personal data we receive from users of the Site.
By submitting personal data to us, you agree to us using your personal data as follows.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect may include: names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and by email, via our Site, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site.
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this data.
Cookies
WHAT COOKIES ARE
Cookies are text files with a small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a web site and stored on your computer’s or tablet device’s or mobile device’s part of the hard drive specifically designated for cookies.
It is standard practice to use cookies to make your experience better when using a website.
Like many sites, we use “cookies” to recognise, collect, and/or track information about, and relevant to, your usage of the Site.
These cookies are known as “first-party cookies”. We may also recognise, collect, and/or track information through cookies set by third parties. These cookies are known as “third-party cookies”. Third-party cookies are used to perform tasks related to advertising, and analytics, and to enable interactive features such as sharing or commenting. Some third parties collect statistics in an anonymised and aggregated form and may not require the consent of the user.
The information that our first-party cookies or third-party cookies recognise, collect, and/or track may include information about your devices, browsing actions, and patterns, such as among others, the type of computer you use, your internet service provider, your browser type, your location, your IP address, the date and time of your visit, the pages viewed, your traffic pattern through the Site.
Upon your first visit to the Site (and periodically after that), we will request your consent to our use of cookies except for those strictly necessary.
WHAT COOKIES WE USE
We use the following categories of cookies on the Site:
Strictly necessary cookies
These cookies are essential to enable you to browse the Site and use its features. We use cookies to save your sessions, your login details, and other information necessary to perform your requests, and to carry out other activities that are strictly necessary for the operation of this Site, for example in relation to the distribution of traffic. We use cookies to save browsing preferences and to optimise your browsing experience.
Analytics cookies
These cookies collect information about your use of the Site, such as for instance, browsing actions, and patterns, the date and time of your visit, the pages viewed, your traffic pattern through the Site.
Through the collection of this information, we are able to monitor and analyze web traffic to the Site. User behaviours may be recognised, collected, and/or tracked.
We use Google Analytics to monitor and analyze web traffic to the Site. Google utilises the data recognised, collected, and/or tracked on the Site to prepare reports on traffic activities.
This integration of Google Analytics anonymises your IP address.
Google may use the information recognised, collected, and/or tracked to personalise the ads of its advertising network and may share the information recognised, collected, and/or tracked with other services.
Security cookies
These cookies are essential to our security features. These cookies allow us to detect malicious activities or activities in breach of our terms of use.
Customisation cookies
These cookies allow the Site to save information and details such as your username to optimise your experience on the Site and provide personal features.
Social media cookies and pixels
These cookies allow you to share your activity on the Site on social media such as Facebook, LinkedIn, and Twitter, or other external platforms directly from the Site.
Cookies may still be recognised, collected, and/or tracked on the pages where buttons, widgets, or other applications are installed, even when you do not actively use it.
The interaction and information recognised, collected, and/or tracked through the Site are always subject to your privacy settings for each social network and external platform.
You are encouraged to refer to the privacy policy of the relevant social network or external platform and to log out from the respective network or platform in order to make sure that the information collected on the Site is not tracked back to your profile.
Facebook Like button and Facebook social widgets
The Facebook Like button and Facebook social widgets are application allowing interaction with the Facebook social network.
Twitter Tweet button and Twitter social widgets
The Twitter Tweet button and Twitter social widgets are applications allowing interaction with the Twitter social network.
YouTube video widget
YouTube is a video sharing website that allows this Site to incorporate video content on its pages and posts.
Live chat platform
This application allows you to interact with a third-party live chat platform directly from the Site, e.g. to get in contact with the Site support or customer care service.
This application may recognise, collect, and/or track browsing and usage information on the pages where it is installed, even if you do not actively use it. If you do actively use it, your live chat conversation may be logged or recorded.
Social media pixels
We reserve the right to use social media pixels. These pixels allow social media such as Facebook to track visitors to external websites in order to tailor their advertising activities to target users while browsing their social media network. For information regarding these pixels, you are encouraged to refer to the privacy policy of the relevant social network.
Facebook pixel
Facebook pixel connects the activity performed on the Site with the Facebook advertising network, including Instagram and Audience ads.
Targeting or advertising cookies
These cookies record your browsing actions and patterns on the Site, such as among others, the pages you have visited and the links you have followed. The information recognised, collected, and/or tracked by these cookies is used to make our Site and the advertising displayed by way of links or banners on the Site more relevant to your interests. For the same purpose, this information may also be shared with third parties, such as Google AdSense.
HOW TO CONTROL COOKIES
In accordance with our Privacy Policy, you have the right to accept or reject cookies.
Strictly necessary cookies may not be rejected since they are essential to enable you to browse the Site and use its features.
Should you reject cookies, you will still be able to use the Site although certain features and functionalities may not be available to you and/or certain areas may be restricted.
In addition to what it is indicated within this Policy, you can manage preferences for cookies directly from within your own browser and prevent – for example – third parties from installing cookies.
Through browser preferences, it is also possible to delete cookies installed in the past, including the cookies that may have saved the initial consent for the installation of cookies by this Site.
You can find information about how to manage cookies in the most commonly used browsers (e.g. Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Internet Explorer) on the website of the browser of choice.
With regard to cookies installed by third parties, users can manage their preferences and withdrawal of their consent by clicking the related opt-out link (if provided), by using the means provided in the third party’s privacy policy, or by contacting the third party.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us.
We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Disclaimer and Limitation of Liability
The Site makes no representation, warranties, or assurances as to the accuracy, currency, or completeness of any privacy polices of 3rd party entities that information is shared with.
Policy Updates
This Policy may change from time to time and is available on The Site.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us here.